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Working with you to develop your online language and conversation platforms

Creating style guides to ensure your site has the maximum impact and to make content production easier

Auditing your use of online language, the efficiency of your navigational signposting, screen texts and overall tone

Browse our newsletter archive & subscribe

It’s only words is CDA’s newsletter, where we talk about things we've learned, ask questions, test theories and share our insights with you.

You can browse entire back issues or specific articles here.

You can also subscribe to It’s only words using the link at the top of the page.

• Issue 3
  • Error messages that let down your brand
  • People only read 20% of web words
• Issue 2
  • Why funny isn’t funny online
  • Think like a customer
• Issue 1
  • Simple changes and profitable solutions
  • Banish machine speak

CDA - Content Delivery & Analysis - will help you make your e-marketing programmes more successful; your customers and users more satisfied and your overall investment in your online presence return the best results

What would you like to find out about?

Website content audits
Online writing - courses & training
Content strategies
Style guides
Language development
Editing & website copy